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Improv & Confidence

Privacy Policy

Last updated: 2026-02-05

Scope & Controller

This Privacy Policy explains how we at Improv & Confidence collect, use, disclose, and protect personal information when you visit our site, enroll in courses, or interact with us. It applies to all services available via quantelio.click and related pages.

Data Controller: Improv & Confidence, reachable at [email protected]. If you are in the EEA/UK, we are the controller of your personal data for the purposes described here.

Information We Collect

We collect the following categories of data:

  • Account and contact information you provide: name, email address, phone number, password, and communication preferences.
  • Course and enrollment data: selected classes, schedule, attendance, progress, and feedback you submit.
  • Payment-related information: billing details and transaction metadata processed by our payment partners; we do not store full card numbers.
  • Technical and usage data: IP address, device and browser type, pages viewed, referring/exit pages, timestamps, and interactions to help us secure and improve the service.
  • Cookies and similar identifiers: small files used to remember preferences, maintain sessions, and measure performance.

How We Use Information

We process personal information to:

  • Deliver and personalize courses, manage enrollments, and provide customer support.
  • Process payments and prevent fraudulent or abusive activity.
  • Send essential service communications (e.g., confirmations, policy updates). With your consent, we may send tips, reminders, and promotional messages. You can opt out at any time.
  • Analyze usage to improve content, performance, and safety of our platform.
  • Comply with legal obligations and enforce our terms.

Cookies & Similar Technologies

We use strictly necessary cookies to operate the site and optional cookies to measure performance and enhance functionality. You can manage cookies via your browser settings and our cookie controls. Declining non-essential cookies may limit some features.

Categories we may use include:

  • Essential: required for authentication, security, and basic site features.
  • Performance/Analytics: help us understand traffic and improve the experience.
  • Preferences: remember your settings such as theme.

Sharing & Disclosure

We do not sell personal information. We share data with service providers under contracts that protect your information, including:

  • Hosting and infrastructure providers.
  • Payment processors (for transactions).
  • Analytics and anti-abuse partners.
  • Professional advisors and legal authorities when required by law.

If we undergo a business transaction (e.g., merger), we may transfer data under appropriate safeguards and with notice where required.

Retention

We keep data only as long as necessary to fulfill the purposes described above, including satisfying legal, accounting, or reporting requirements. When no longer needed, we delete or irreversibly anonymize information according to a defined schedule.

Security

We apply administrative, technical, and physical safeguards designed to protect personal information. While no method is 100% secure, we continually improve our controls and limit access based on role and necessity.

Your Choices & Rights

You can opt out of non-essential emails at any time using unsubscribe links. You may also request access to, correction of, or deletion of your personal information. Depending on your location, you may have additional rights:

  • EEA/UK: rights to access, rectify, erase, restrict, port, and object to processing. You may withdraw consent where processing is based on consent.
  • California: the right to know, delete, and opt out of certain data “sales” or “sharing” as defined by law. We do not sell personal information.

To exercise rights, contact us at [email protected]. We will verify your request and respond within applicable timelines.

International Transfers

We may process data outside your country. When transferring personal information internationally, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms as required by law.

Children

Our services are intended for individuals 16+ or the minimum age of consent in your jurisdiction. We do not knowingly collect personal information from children under applicable ages. If we learn we have collected such data, we will delete it.

Do Not Track

Some browsers send “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, we currently do not respond to DNT. We honor legally required opt-outs and your cookie preferences.

Automated Decision-Making

We do not engage in automated decision-making that produces legal or similarly significant effects. Any personalization we perform is limited to improving your learning experience and may be turned off where available.

Changes to this Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. We will post the updated version with a new “Last updated” date and, where appropriate, provide additional notice.

Contact

Questions or privacy inquiries: [email protected] or +1 415 555 0137. You may also lodge a complaint with your local data protection authority.

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